The following are some of the standard duties which may performed on a daily basis.  Please note that we will provide onsite training for the following to those we hire:

Some Network Maintenance

The network administrator handles the major networking components but  requires occasional assistance.  Below is a list of other items that will be required to be performed aside from major networking tasks:

• Network Cabling
  • Cable Crimping
  • Running network cables to Switches
• Printers (Which Includes)
  • Toner Cartridge Replacement
  • Maintenance
  • General Repairs
• Files
• File System Management and Maintenance
• Internet - Reviewing Logs
• Email - Reviewing Logs and Monitoring Spam

Workstations

Workstations are custom tailored to each department within PBTK.  As such, a basic understanding of the Windows operating system (v. 2000 and up) will be required.  Tasks for workstations include:

• Setup
  • Formatting, Configuring, Deploying
• Support
  • Patching, Fixing Bugs, Hardware,  Moves and Replacements
• Research and Pricing

Software Support

One of our main requirements is a firm understanding of Microsoft Office (v 2003 or higher).  On-site training will be provided on the usage of other software.  Help desk staff are required to do the following:

• Setup
  • Configuring, Deploying
• Support
  • Patching, Fixing Bugs, Removal of old software, Upgrades
• Research and Pricing

In Field Peer-to-Peer Networks and Remote Access

PBTK employs users who travel with laptops that require networking in the field.  This requires the IT department to configure and support peer-to-peer networks or remote access equipment assigned to field users.  The networking portion is configured by the network administrator, however, the support is also handled by the help desk.  A general understanding of this process is not required but helpful.  Training in this area is provided after job placement.  Tasks for help desk support include:

• Support
• Installation
• Configuration
• Documentation

Required to Be On Call

While accounting isn't a 24 hour / 7 day a week job, some individuals are required to stay late due to monthly 15th deadlines.  As such, it requires occasional service after hours.  The on call system is rotated with each employee but help desk may be called to help support the system when not on call.

Please email your resume to employment@pbtk.com.